AI business solutions: consulting  & training

Elevate your business with ethical AI for practical, profitable solutions  

I’ve worked for many organisations including:

Kate Crocker Copywriter client logos, including Altora, Succession Legal and Bradbrook Lawyers

Do you feel lost in a maze of artificial intelligence?

I’m Kate Crocker, a former lawyer turned copywriter and AI business solutions consultant and trainer. I help businesses cut through the confusion and implement AI solutions focused on productivity and meaningful results.

As a business operator, I know you’re likely facing three common AI challenges:

  • Grasping the complexity of AI implementation
  • Falling behind AI-enabled competitors
  • Finding trustworthy AI expertise.

I can help you make the best AI decisions for your business (without the tech talk).

    Graphic - 76% of AI-adopting businesses reported profit increases
    graphic - compared with only 34% of non-AI-adopting businesses

    Source: 2024 Business Technology Report, CPA Australia

    Who I help

    My AI services are best suited to businesses that need AI expertise without the technical complexities.  My clients include:

    • Law firms seeking to focus on AI compliance, ethics and regulation
    • SaaS companies looking to boost their products and operations with AI capabilities
    • SME businesses wanting to leverage AI solutions to compete on a larger scale
    • Larger organisations seeking specialised support in ethical AI and dark pattern detection.

    Let’s get AI working for you.

    Benefits of working with me 

    R

    Plain language expert

    No tech talk, just straightforward solutions focused on implementation

    R

    Multi-disciplinary experience

    Legal, copywriting, SEO and AI experience for balanced and compliant solutions

    R

    Experienced presenter

    Training delivered in engaging sessions to transform knowledge into action

    I’ve also got an excellent network of AI professionals, thanks to my AiMegos connections, so whatever your AI challenge, I can help you find the solution. 

    Want to know my thoughts about what we can create together?

    Will AI disrupt your team?

    AI-generated image of woman wearing headset and glasses reading computer screen, representing AI business solutions consultant

    You may be worried that AI will:

    • Replace your staff
    • Erode client relationships
    • Conflict with your business values.

    But the reality is that effective AI business solutions can:

    • Free your staff from repetitive tasks
    • Improve customer service
    • Support better decision-making.

    Higher productivity, stronger relationships and giving your staff the time to get on with more rewarding work.

    What’s not to love?

    How I can help your business 

    There are endless ways to use AI in business, so I customise my AI-as-a-service (AIaas) approach to your industry, challenges and goals. Here are some ideas about how I can help you solve your most pressing AI needs. 

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    Improve customer experience

    Use insights and feedback to understand your customers, convert website visitors and handle queries.

    • AI-powered customer insights 
    • Content strategy 
    • Chatbot and assistant creation 
    • Client feedback analysis  
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    Boost productivity and efficiency

    Use AI efficiency to gain a competitive advantage with productivity boosts and increased conversions.

    • AI workflow design and automation 
    • Data analysis 
    • AI strategy development
    • Email marketing 
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    Protect your business

    Safeguard your business reputation and build trust while maintaing human oversight for quality control.

    • Ethical AI implementation
    • Dark pattern detection
    • Human-in-the-loop implementation
    • Workshops and training 
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    Turn your data into decisions

    Transform raw data into customer-focused implementation strategies.

    • Identify next steps 
    • Analyse data 
    • Create an implementation plan 
    • Create a content strategy 

    Book me as a speaker, presenter or guest

    Want to book me to speak at your event, train your team or be a guest on your podcast? Great! I’ve put together some information for you, so please take a look and get in touch. And if you have a different topic in mind from the ones I’ve suggested, even better. Let’s discuss it.  

    “I don’t have the time to deal with this”

    I get it, I really do.

    But not having time for AI is precisely why you need it.

    AI moves FAST. While you’re thinking about it, your competitors are automating, extracting insights and finding new ways to make money.

    Yet, the statistics from Australian business operators show us the barriers are real:

    %

    reported no engagement with AI

    %

    said they didn't have enough understanding of AI business opportunities

    %

    said they lacked the skills to incorporate AI in their business

    %

    said their leaders lacked the skills and capabilities to incorporate AI into the business

    Source: Australian Industry Group Survey “The Digital and AI Revolution, Jobs and Skills” (May 2024), in which 251 Australian businesses were surveyed in the first quarter of 2024.

    So, the real question is whether you can afford not to have AI in your business.  I can help. I’ll handle the complexity so you can focus on your operations.

    Now, THAT’S a business boost.

    Trusted by industry leaders 

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    Careers Week with WOrld Commerce & Contracting
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    Testimonials

    Here’s what my clients and colleagues say about my work

    …a thought leader in the ethical AI arena. Her ability to break down complex AI concepts with such clarity showcased her mastery of the subject matter.

    Lisa Galea

    Lisa Galea Consulting

    Kate’s unique combination of marketing, communication, AI, and legal skills make her a great asset to any brand invested in ethical marketing. 

     

     

    Diana Ioppolo

    Ignite Content

    … she’s a natural, animated and fun presenter. Well done Kate for an informative and detailed masterclass.

    Kate Merryweather

    Kate Merryweather

    … Kate brings a rare and valuable perspective to ethical digital experiences. … Kate is the expert you want on your team.

     

    Lisa Monks

    ChipMonk Media

    Protect your website from hidden risks

    AI-powered website builders promise speed and affordability, but dark patterns pose a serious risk.

    Dark patterns are also known as deceptive design patterns. They’re online tricks that manipulate the user into acting in a certain way, usually to their disadvantage.

    Many countries have specific laws against dark patterns, while several other countries (including Australia) are considering new laws.

    In 2024, a European study found dark patterns in 100% of AI-generated websites that were investigated, putting businesses

    100% of all AI-generated websites contained dark patterns

    at risk of legal penalties, damaged customer relationships and potential regulatory investigations.

    There’s a significant need for your human in the loop to understand dark patterns, their impact, and how to avoid them. That’s why I offer dark patterns consulting services, helping businesses identify and eliminate these risks while leveraging AI’s benefits.

    Bond University Fundamentals in Legal Design Certificate

    Achievements and memberships  

    I’m always looking for learning opportunities to keep my skills current and polished. For example, in 2025, I completed the make.com Foundation course for automation. Woohoo! I’m also a proud member of other organisations that have helped me build a thriving business.

    Badge - Australian Legal Technology Association
    TAFE NSW Institute of Applied Technology - Artificial Intelligence Badge
    Digital Marketing Collective membership badge
    Women in LegalTech Directory
    Recipe for SEO Success
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    The nitty gritty

    My AI business solution services start with needs assessments. Then, I create tiered services that may include strategy, implementation, automation or training, all designed to meet your organisation’s needs. My tiered service levels may include do-it-yourself, I’ll-do-it-for-you, or, finally, assembling a team of my AiMegos colleagues for more complex needs.

    Want to add my dark patterns consulting and website review services? Ask me how.

    Do you have another AI project in mind? Let’s chat.

    Question about my AI solutions services? The answer may be here.

    Frequently asked questions

    Do I need to be tech-savvy to benefit from your services?

    Not at all. I aim to make AI accessible to all, regardless of technical background. (And just quietly, I don’t have a tech background either.)

    How do you ensure ethical AI use?

    I use my ethical AI knowledge as a guide for transparency, fairness, and accountability.

    I also use my dark patterns know-how to ensure ethical content creation.

    Learn more about my dark patterns consulting services.

    How much does it cost?

    Pricing varies based on your needs. I offer a free initial consultation to discuss your requirements. I’ll give you a proposal for an AI needs assessment if appropriate. See my pricing information for AI needs assessments.  

    How is this different from other consultancy services?

    I combine copywriting with AI knowledge, so my approach focuses on clear communication and ethical implementation.

    I also draw on my knowledge in other areas: SEO, UX, legal design and dark patterns.

     

    Will AI replace my employees?

    The goal is to enhance your team’s capabilities, not replace them. I focus on AI solutions that help your team work more efficiently and creatively.
    Many companies that have successfully implemented AI find their workers can finally get onto the tasks that have clogged up their to-do lists for far too long. AI can help with efficiency rather than causing jobs to disappear.

    Picture your AI-enabled future

    Want to see your team working confidently with AI tools?  If they’re more productive and creative than ever, imagine the transformation to your operations.

    It’s not only a fantastic thought. It could be your reality.

    Set the pace in your industry and start your AI-enhanced chapter today.

     

    Are you ready to mobilise AI for your business?

    Generative AI tools are transformative for business. While others struggle with the complexities, with the right help, you get a competitive edge.

    You’ve built your success through hard work. Now it’s time to use AI strategically to automate, uncover valuable insights, and free your team to focus on growth.

    Let’s make AI your competitive advantage.

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    The important bit

    I don’t guarantee particular business outcomes when providing my services. For example, if I’m reviewing your website for dark patterns, I don’t guarantee detection of 100% of dark patterns (I’m thorough and careful, but no one’s perfect!). BUT I do use reasonable care and skill.

    I no longer practice as a lawyer, so any information or feedback I give you is not legal advice. If you’re interested in using my services, I’ll give you a document with my service terms and project proposal.

    My fees are in Australian dollars unless indicated otherwise.

    Generative AI created the words on this page (and some images), with me, Kate Crocker, acting as the “human in the loop“, or HITL.

    AI-generated output is significantly better when there’s human oversight. That’s teamwork!

    Ready when you are

    Let’s turn AI confusion into your competitive advantage.